How can I make an order?

You can place your order or send an enquiry to our sales team on sales@paramount.co.zw or click on the whatsapp icon to liaise with a telesales rep.

Am I able to return merchandise or do an exchange?

Yes you may return merchandise only for exchange purposes as long as the receipt is available and the product is in its original packaging.

The following items cannot be returned/exchanged

  • Worn, soiled and washed clothing / shoes
  • Opened packages of PPE goods (masks, face shields etc)
  • Customised items (personalised goods)

What modes of payment do you accept?

We accept payment in ZWL across all platforms and USD cash or bank transfer.

What is the MOQ for producing a custom made style?

Our minimum order quantity is 500 units for custom made styles.

What is the MOQ for embroidery?

We have the capacity to embroider any quantity from a single unit.

What are the store opening times?

Bulawayo

Monday - Friday : 0730 till 1700.

Saturday : 0800 till 1300.

Sunday: Closed.

Harare

Monday - Friday : 0730 till 1700.

Saturday : 0900 till 1400.

Sunday: Closed.

Do you deliver on bulk orders?

Yes delivery can be arranged within a 40km radius from our factories.

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